Frequently Asked Questions
General Information
What services does Travel Vision offer?
Travel Vision offers customized travel packages for leisure, corporate, and adventure travel.
How long has Travel Vision been in business?
Travel Vision has been serving travelers since 1979.
Why should I choose Travel Vision?
With a long-standing reputation, Travel Vision provides personalized service, expert guidance, and a dedicated support team.
Booking and Packages
How can I book a travel package?
You can book through our website, by calling 011 408 8000, or by emailing reservations@travelvision.co.za.
Do you offer customized travel packages?
Yes, our travel packages are tailored to meet your unique needs and preferences.
What types of tourism do you specialize in?
We specialize in leisure, corporate, government, sports and mice tourism.
Customer Support
How can I contact Travel Vision for support?
Reach us by phone at 011 408 8000, by email at reservations@travelvision.co.za.
What should I do if I need to change or cancel my booking?
Contact our Reservations team as soon as possible for assistance with changes or cancellations.
Payment and Policies
What payment methods do you accept?
We accept various payment methods including credit cards, bank transfers, and online payments.
What is your cancellation policy?
Our cancellation policy varies depending on the package. Please refer to our T’s & C’s on the website.
Travel Insurance
Do you offer travel insurance?
Yes, we provide travel insurance options to ensure your peace of mind during your travels.
How do I purchase travel insurance?
Travel insurance can be purchased by contacting our Reservations team.
Testimonials and Reviews
Where can I find customer reviews?
Customer testimonials are available on our website under the “Testimonials” section.
Partnerships and Certifications
Is Travel Vision partnered with any airlines or organizations?
Yes, we have partnerships with several airlines and organizations.
Are you a certified travel agency?
Yes, Travel Vision is an IATA-accredited agency and member of ASATA.